Name: Etéreo, Auberge Resorts Collection
Address: Paseo Kanai 16, Playa del Carmen, 77730, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Create lifelong memories at Etéreo, Auberge Resorts Collection, where family adventures begin and smiles are guaranteed for every age, you'll be steps from Maroma Beach and Virgen Beach. This beach resort is 40 minutes drive to Quinta Avenida and 40 minutes drive to Playa del Carmen Main Beach.

Make yourself at home in one of the 75 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

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Property Details

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Babysitting or childcare (surcharge)
Outdoor furniture
Outdoor entertainment area
Pool umbrellas
Number of meeting rooms - 1
Sailing nearby
Free WiFi
Number of bars/lounges - 2
Number of beach bars - 1
Number of outdoor pools - 2
Fitness classes on site
Firepit
Handrails in stairways
Multilingual staff
Handrails in hallways
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Elevator
Children's club (surcharge)
Snorkeling on site
Fitness facilities
Banquet hall
Fishing nearby
Food and water bowls
Secured parking
Beach umbrellas
Pet grooming services
Pet-sitting services
Spa treatment room(s)
Well-lit path to entrance
Wedding services
Full-service spa
Beach towels
Supervised childcare/activities (surcharge)
Yoga classes/instruction on site
Walkway to water
Couples/private dining
Wheelchair accessible – no
Designer stores on site
Luggage storage
24-hour front desk
Number of restaurants - 3
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Children's pool
Steam room
Free beach cabanas
Kayaking nearby
Pool cabanas (surcharge)
Free valet parking
Terrace
Beach sun loungers
Pool sun loungers
Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

Other details

Grab a bite at Itzam, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Virgen Beach - 0.1 km / 0.1 mi
Maroma Beach - 0.1 km / 0.1 mi
Paradise Beach - 0.9 km / 0.5 mi
Tres Rios Ecopark - 8.6 km / 5.3 mi
Playa Paraiso Golf Course - 9.2 km / 5.7 mi
El Camaleón Mayakoba Golf Course - 10.4 km / 6.5 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 10.7 km / 6.6 mi
Nicklaus Design Golf Course - 11.1 km / 6.9 mi
Chun-Zumbul (diving site) - 12.8 km / 8 mi
Gran Coyote Golf - 13.2 km / 8.2 mi
Playa Xcalacoco - 14.1 km / 8.8 mi
28 de Julio Square - 15.1 km / 9.4 mi
Guadalupe Church - 16.4 km / 10.2 mi
Punta Esmeralda Beach - 16.5 km / 10.2 mi
Playa 88 - 16.6 km / 10.3 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 52.4 km / 32.6 mi
Cancun Intl. Airport (CUN) - 44.8 km / 27.8 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 1.60 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Fee for full breakfast: approximately USD 40 to 55 for adults, and USD 30 to 40 for children
Pet fee: USD 200 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Kanai 16, Playa del Carmen, QROO 77730, Mexico

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