Batam 1 Hotel

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 15 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 19 and up, and the test must have been administered no more than 24 hours prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-in, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 4 meeting rooms available for events.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nagoya Hill Mall - 0.7 km / 0.4 mi
Grand Batam Mall - 1.6 km / 1 mi
BCS Mall - 1.9 km / 1.2 mi
Harbour Bay Ferry Terminal - 2.3 km / 1.5 mi
Maha Vihara Duta Maitreya Buddhist Temple - 4.5 km / 2.8 mi
Maha Vihara Duta Maitreya Temple - 6.1 km / 3.8 mi
One Batam Mall - 6.9 km / 4.3 mi
Kepri Mall - 7.3 km / 4.5 mi
Miniature House Indonesia - 7.5 km / 4.7 mi
Batam Center Shopping Area - 7.5 km / 4.7 mi
Batam Centre - 7.6 km / 4.7 mi
Batam Centre Ferry Terminal - 7.6 km / 4.7 mi
Mega Mall - 7.9 km / 4.9 mi
Batam Sign - 8 km / 5 mi
Batam Polytechnic - 8.6 km / 5.3 mi
The nearest major airport is Batam Batu Besar (BTH-Hang Nadim) - 18.5 km / 11.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 19 and up, and the test must have been administered no more than 24 hours prior to check-in.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
• Minimum age for negative COVID-19 test result requirement: 19
• Minimum age for COVID-19 test requirement: 20
• Free onsite COVID-19 testing (Antigen/Rapid) is available
• Free onsite COVID-19 testing (PCR) is available
• Cashless transactions are available
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: IDR 250000 per accommodation, per stay

We have included all charges provided to us by the property.