CASTLE Hilo Hawaiian Hotel
Make yourself at home in one of the 286 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Property Details
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and a hair salon.
- Gift shops or newsstand
- Renewable energy source - solar
- Comprehensive recycling policy
- Vegetarian breakfast available
- Grey water recycling system
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic soda bottles
- Number of meeting rooms - 1
- No single-use plastic stirrers
- Reusable cups only
- Reusable tableware only
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Number of bars/lounges - 1
- Designated smoking areas
- Number of outdoor pools - 1
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Energy-saving switches
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Vegan menu options available
- Vegetarian menu options available
- Electric car charging station
- Breakfast available (surcharge)
- Number of coffee shops/cafes - 1
- Laundry facilities
- Elevator
- Fitness facilities
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Sustainability/community reinvestment (10% revenue or more)
- Bicycle rentals on site
- Mountain biking nearby
- Organic food
- Vending machine
- Change of bed sheets (on request)
- Change of towels (on request)
- Garden
- Wheelchair accessible – no
- Water-efficient showers only
- Business center
- 24-hour front desk
- Number of restaurants - 1
- Housekeeping on request
- Golfing nearby
- Safe-deposit box at front desk
- Hiking/biking trails nearby
- Free self parking
- Kayaking nearby
- Terrace
- Hair salon
- ATM/banking
- Concierge services
Check-in
Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - GE-189-318-3488-01
- This property accepts credit cards; cash is not accepted
- This property uses solar energy, plus a grey water recycling system
Other details
Satisfy your appetite at WSW The Steakhouse, a steakhouse which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Hamakua Heritage Corridor - 0.1 km / 0.1 mi
Naniloa Country Club - 0.1 km / 0.1 mi
Liliuokalani Park and Gardens - 0.5 km / 0.3 mi
Coconut Island Park - 0.5 km / 0.3 mi
Wailoa River State Park Hawaii - 1.2 km / 0.7 mi
Wailoa River State Recreation Area - 1.2 km / 0.7 mi
Hilo Art Museum - 1.3 km / 0.8 mi
Bayfront Park - 1.5 km / 0.9 mi
Port of Hilo - 2.1 km / 1.3 mi
Panaewa Rainforest Zoo - 2.3 km / 1.4 mi
Wailoa Center - 2.3 km / 1.4 mi
Hilo Farmers Market - 2.6 km / 1.6 mi
Keaukaha Beach Park - 2.7 km / 1.6 mi
Hilo Shopping Center - 2.7 km / 1.7 mi
Lincoln Park - 2.7 km / 1.7 mi
The preferred airport for CASTLE Hilo Hawaiian Hotel is Hilo Intl. Airport (ITO) - 5.7 km / 3.5 mi
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel policies
General
- Professional property host/manager
- Gap period enforced between guest stays - 24 hours
- Property confirms they are implementing guest safety measures
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Essential workers only - NO
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets not allowed
Resort fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 35.39 per accommodation, per night
- Additional inclusions
- Fitness center access
- In-room coffee
- Newspaper
- Phone calls
Other charges
- Fee for full breakfast: approximately USD 7–25 per person
- Rollaway bed fee: USD 30.0 per day