Hotel Granate

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 6:00 AM - 11:30 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts mobile payments and cash

Other details

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
San Juan Cultural Center - 0.1 km / 0.1 mi
Parque de los Novios - 0.2 km / 0.1 mi
Simón Bolivar Park - 0.2 km / 0.1 mi
Santa Marta Bay - 0.2 km / 0.1 mi
Santa Marta Beach - 0.3 km / 0.2 mi
Santa Marta Cathedral - 0.3 km / 0.2 mi
Mayorship of Santa Marta - 0.3 km / 0.2 mi
Old San Juan de Dios Hospital Museum - 0.3 km / 0.2 mi
Customs House - 0.4 km / 0.2 mi
Camellón Rodrigo de Bastidas Park - 0.4 km / 0.2 mi
Tairona Gold Museum - 0.4 km / 0.2 mi
Santa Marta Theater - 0.4 km / 0.2 mi
Marina Santa Marta - 0.4 km / 0.3 mi
Clinic El Prado - 1.1 km / 0.7 mi
Eduardo Santos Stadium - 2 km / 1.3 mi
The nearest major airport is Santa Marta (SMR-Simon Bolivar) - 16.7 km / 10.4 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 1
• Only dogs and cats are allowed
• Pets allowed (no fees)
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
• Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.