Susurros del Corazón, Auberge Collection

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 21 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Casamilpa, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bay of Banderas - 0.2 km / 0.1 mi
Punta de Mita Beach - 2.8 km / 1.7 mi
Punta de Mita Sea Pool - 4 km / 2.5 mi
Destiladeras Beach - 5.2 km / 3.2 mi
El Anclote Beach - 6.4 km / 4 mi
Punta Mita Expeditions - 6.5 km / 4.1 mi
Punta Mita Golf Course - 7.2 km / 4.5 mi
Pacifico Golf Course - 7.5 km / 4.6 mi
Careyeros Beach - 7.7 km / 4.8 mi
Punta Mita Golf Club - 7.7 km / 4.8 mi
Punta Mita Adventures - 8 km / 4.9 mi
Litibu Golf Course - 8.3 km / 5.2 mi
Higuera Golf Club - 8.9 km / 5.5 mi
La Cruz Square - 11.2 km / 6.9 mi
Playa la Manzanilla - 11.3 km / 7 mi
The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 51.4 km / 31.9 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Essential workers only - NO
• Guest will receive an email before arrival 7 days
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Pet max weight (per pet) in lb is 40
• Pet max weight (per pet) in kg is 18
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 500 per accommodation, per night

We have included all charges provided to us by the property.