In the heart of Hanoi, Mercy Hotel is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This spa hotel is 8 minutes drive to Thang Long Water Puppet Theatre and 9 minutes drive to St. Joseph's Cathedral of Hanoi.

Pamper yourself thanks to air conditioning, a private bathroom with premium toiletries, complimentary high-speed WiFi, a fully-stocked minibar and a 24-inch flat-screen TV, in-room treatments and spa robes. Conveniences include wheelchair-accessibility and a desk.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.

Dry cleaning/laundry service
Covered parking
Wheelchair accessible – no
Reception hall
Luggage storage
Lockers available
Wheelchair-accessible path to elevator
Number of meeting rooms - 1
Change of bed sheets (on request)
24-hour front desk
Television in common areas
Breakfast available (surcharge)
Free WiFi
Designated smoking areas
Change of towels (on request)
Housekeeping on request
Designated smoking areas (fines apply)
Laundry facilities
Full-service spa
Elevator
Free valet parking
Airport transportation - drop-off (surcharge)
Total number of rooms - 85

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Other details

Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Vincom Center - 2.7 km / 1.7 mi
Thong Nhat Park - 2.9 km / 1.8 mi
National Museum of Vietnamese History - 2.9 km / 1.8 mi
Van Ho Exhibition Center - 2.9 km / 1.8 mi
Hom Market - 3 km / 1.9 mi
Vietnam Revolution Museum - 3.1 km / 1.9 mi
Hanoi Opera House - 3.1 km / 1.9 mi
Hanoi French Hospital - 3.2 km / 2 mi
Trang Tien Plaza - 3.4 km / 2.1 mi
Vietnam Women's Museum - 3.4 km / 2.1 mi
Ly Thai To Park - 3.5 km / 2.2 mi
Hoan Kiem Lake - 3.6 km / 2.2 mi
Ceramic Road - 3.6 km / 2.3 mi
Hanoi Municipal Party Committee - 3.8 km / 2.3 mi
Hanoi Police Museum - 3.8 km / 2.4 mi
The preferred airport for Mercy Hotel is Noi Bai Intl. Airport (HAN) - 31.9 km / 19.9 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Contactless check-in is available.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
Contactless check-in is available

Pets

Pets not allowed

Other charges

Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

310 Lac Trung, Hai Ba Trung District, Hanoi, 100000, Vietnam

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