Name: Platinum Hotel Tunjungan Surabaya
Address: Tunjungan St No.11 - 21, Genteng, Surabaya, 60275, ID
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Surabaya East Java

Check in 2:00 PM

Check out 12:00 PM

Surrender to tranquility the moment you step into Platinum Hotel Tunjungan Surabaya, where relaxation is an art form, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 15 minutes walk to Grahadi and 15 minutes walk to Joko Dolog Statue.

Rejuvenate with complimentary high-speed WiFi, streaming services, a 49-inch flat-screen TV, premium bedding, cable & satellite channels, air conditioning and daily housekeeping, direct access to our luxury spa. Conveniences include bathrobes, a kitchenette, wheelchair-accessibility, a desk, an in-room safe and an iron and ironing board.

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Property Details

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.

Dry cleaning/laundry service
Comprehensive recycling policy
Proposal/romance packages available
Grey water recycling system
Babysitting or childcare (free)
Eco-friendly cleaning products used
Airport transportation
Outdoor entertainment area
Number of meeting rooms - 18
Conference space size (meters) - 646
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Number of hot tubs - 4
Designated smoking areas
Number of outdoor pools - 2
Parking onsite
Wheelchair accessible parking
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Accessible airport shuttle
Wheelchair-accessible lounge
Living plant wall
Wheelchair-accessible on-site restaurant
Secured bicycle storage
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Laundry facilities
Babysitting or childcare
Elevator
Fitness facilities
Double-glazing on all windows
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Spa treatment room(s)
Change of towels (on request)
Full-service spa
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Free self parking
Conference space
Free valet parking
Terrace
Conference space size (feet) - 6954
Concierge services
Total number of rooms - 292

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tunjungan Plaza - 0.7 km / 0.4 mi
BG Junction - 0.7 km / 0.4 mi
Grahadi - 0.9 km / 0.6 mi
Joko Dolog Statue - 1 km / 0.6 mi
Taman Hiburan Rakyat - 1.2 km / 0.7 mi
Surabaya Youth Center - 1.2 km / 0.8 mi
Sharp Bamboo Monument - 1.5 km / 0.9 mi
Grand City Surabaya - 1.5 km / 0.9 mi
Dyandra Convention Center Surabaya - 1.5 km / 0.9 mi
Balai Pemuda - 1.5 km / 1 mi
Hero Monument and November 10th Museum - 1.6 km / 1 mi
Heroic Monument - 1.6 km / 1 mi
Surabaya Grand Mosque - 1.6 km / 1 mi
Surabaya Plaza Shopping Mall - 1.7 km / 1 mi
Cheng Hoo Mosque - 1.8 km / 1.1 mi
The preferred airport for Platinum Hotel Tunjungan Surabaya is Surabaya (SUB-Juanda) - 19.2 km / 11.9 mi

No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Cashless transactions are available
Property does not offer onsite COVID-19 testing

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Tunjungan St No.11 - 21, Genteng, Surabaya, East Java 60275, Indonesia

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