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1800 244 400 INTL. +61 3 8827 0770
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Quest Southbank

Quest Southbank

Southbank Victoria
Check in 2:00 PM
Check out 10:00 AM
Step into a world of family fun and comfort at Quest Southbank, where every moment is designed to delight both kids and parents, a 5-minute walk from Southgate and 6 minutes by foot from Melbourne Skydeck. This aparthotel is 20 minutes walk to Crown Casino.

Kids stay happy thanks to a 55-inch flat-screen TV, room service, a private balcony, a private bathroom with premium toiletries, daily housekeeping, air conditioning and complimentary high-speed WiFi, kid-friendly amenities and movie nights. Conveniences include an in-room safe, an alam clock, a full kitchen, a desk, a phone and an iron and ironing board.

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Property Details

Enjoy recreational amenities such as a sauna and a fitness center. This aparthotel also features complimentary wireless internet access and concierge services.

  • Dry cleaning/laundry service
  • Secured parking
  • Uncovered parking
  • Casino nearby
  • Free grocery shopping service
  • Vegetarian breakfast available
  • Health or beauty spa nearby
  • Airport transportation
  • Limo or town car service available
  • Free WiFi
  • Tours/ticket assistance
  • Airport transportation - pickup (surcharge)
  • At least 80% of all lighting comes from LEDs
  • Accessible airport shuttle
  • Water-efficient toilets only
  • Recycling
  • Water dispenser use by guests actively encouraged
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair accessible – no
  • Vegetarian menu options available
  • Luggage storage
  • Express check-out
  • Water dispenser
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Sauna
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Fitness facilities
  • Computer station
  • 24-hour business center
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 96
  • Number of floors - 22

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a security system and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Stop by the aparthotel's restaurant, Saporito Cafe Bar & Grill, for lunch or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Cooked-to-order breakfasts are available daily from 6:00 AM to 1:00 PM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Melbourne Arts Centre - 0.4 km / 0.2 mi
Southgate - 0.4 km / 0.2 mi
Hamer Hall - 0.4 km / 0.3 mi
Eureka Tower - 0.5 km / 0.3 mi
Melbourne Skydeck - 0.5 km / 0.3 mi
National Gallery of Victoria - 0.5 km / 0.3 mi
Southbank Promenade - 0.6 km / 0.4 mi
Fed Square - 0.7 km / 0.4 mi
Degraves Street - 0.9 km / 0.5 mi
Flinders Lane - 0.9 km / 0.6 mi
Forum Theatre - 1 km / 0.6 mi
Collins Street - 1 km / 0.6 mi
SEA LIFE Melbourne - 1 km / 0.6 mi
Regent Theatre - 1.1 km / 0.7 mi
Melbourne Town Hall - 1.1 km / 0.7 mi
The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 20.3 km / 12.6 mi
Melbourne Airport (MEL) - 27.3 km / 17 mi
Avalon Airport (AVV) - 55.4 km / 34.4 mi
The preferred airport for Quest Southbank is Melbourne Airport (MEL).

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Property uses a professional cleaning service
  • Car recommended
  • Essential workers only - NO

Pets

  • Pets not allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
  • Airport shuttle fee: AUD 98 per vehicle (maximum occupancy 4)
  • Uncovered self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

12-16 Kavanagh Street, Southbank, Victoria 3006, Australia
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