Shangri-La The Shard, London

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Other details

For lunch or dinner, stop by TING, a restaurant that specializes in Asian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 2335 square feet (217 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Shard - 0.1 km / 0.1 mi
Borough Market - 0.2 km / 0.1 mi
HMS Belfast - 0.6 km / 0.4 mi
Thames River - 0.7 km / 0.4 mi
Globe Theatre - 0.9 km / 0.6 mi
Sky Garden - 1.1 km / 0.7 mi
Tate Modern - 1.2 km / 0.7 mi
Tower Bridge - 1.2 km / 0.7 mi
Tower of London - 1.4 km / 0.8 mi
London Bridge - 1.6 km / 1 mi
Liverpool Street - 1.8 km / 1.1 mi
St. Paul's Cathedral - 1.9 km / 1.2 mi
Barbican Arts Centre - 2.2 km / 1.4 mi
Brick Lane - 2.5 km / 1.5 mi
St. Thomas' Hospital - 2.5 km / 1.5 mi
The nearest airports are:
London City Airport (LCY) - 13.8 km / 8.5 mi
Heathrow Airport (LHR) - 31.4 km / 19.5 mi
Gatwick Airport (LGW) - 86.8 km / 53.9 mi
Luton Airport (LTN) - 57.1 km / 35.5 mi
Stansted Airport (STN) - 57.8 km / 35.9 mi
The preferred airport for Shangri-La The Shard, London is Heathrow Airport (LHR).

• Pool access available from 6:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
• Contactless check-out is available
• LGBTQ friendly
• Cashless transactions are available
• Contactless check-in is available

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 50
• Pet max weight (per pet) in kg is 23
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed