Discover a paradise for pets and their owners at ibis Astana, where four-legged travelers are treated like VIP guests, just a 3-minute walk from Schoolchildren's Palace and within a 5-minute drive of Hazret Sultan Mosque. This hotel is 3 minutes drive to The US Embassy and the Consulate in Kazakhstan and 4 minutes drive to Palace of Peace and Reconciliation.

Stay in one of 249 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

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Property Details

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a banquet hall.

Dry cleaning/laundry service
Bulk dispenser for toiletries
Gated community
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 7
No single-use plastic stirrers
Conference space size (meters) - 180
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Wheelchair accessible parking
Tours/ticket assistance
Airport transportation (surcharge)
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Water dispenser
Conference center
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Double-glazing on all windows
Bicycle rentals on site
Guest education on local ecosystems and culture
Annual carbon offsets
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible van parking
Fully fenced
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Television in common areas
Well-lit path to entrance
Change of towels (on request)
Water-efficient showers only
Luggage storage
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Safe-deposit box at front desk
Snack bar/deli
Free self parking
Conference space
Computer station
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 1938
Concierge services

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite with international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Schoolchildren's Palace - 0.3 km / 0.2 mi
The US Embassy and the Consulate in Kazakhstan - 1.3 km / 0.8 mi
Hazret Sultan Mosque - 1.4 km / 0.9 mi
Otan Korgaushylar Monument - 2.3 km / 1.4 mi
Palace of Peace and Reconciliation - 2.3 km / 1.4 mi
Supreme Court of the Republic of Kazakhstan - 2.5 km / 1.6 mi
Palace of Independence - 2.6 km / 1.6 mi
House of Ministries - 2.7 km / 1.7 mi
Presidential Palace - 2.8 km / 1.8 mi
Parliament of Kazakhstan - 3.1 km / 1.9 mi
Singing Fountain - 3.3 km / 2 mi
Kazakhstan Central Concert Hall - 3.5 km / 2.2 mi
Kazakhstan Ministry of Foreign Affairs - 3.5 km / 2.2 mi
Bayterek Tower - 3.5 km / 2.2 mi
Keruen - 4 km / 2.5 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 16 km / 10 mi

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Contactless check-out is available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Airport shuttle transfer per adult: KZT 3500 (one-way)
Airport shuttle transfer per child: KZT 0 (one-way)

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately KZT 3800 per person
Airport shuttle fee: KZT 3500 per vehicle (one-way, maximum occupancy 3)
Pet fee: KZT 3000 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

38 Tauelsizdik Ave, Astana, 10000, Kazakhstan

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