Sheraton Grand Mirage Resort, Port Douglas

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Feast Restaurant & Bar, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Port Douglas? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a bus station shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Four Mile Beach Park - 2.7 km / 1.6 mi
Four Mile Beach - 2.8 km / 1.7 mi
Port Douglas Splash Park - 3.1 km / 1.9 mi
Crystalbrook Superyacht Marina - 3.4 km / 2.1 mi
Wildlife Habitat - 3.5 km / 2.2 mi
Magazine Island - 3.5 km / 2.2 mi
Macrossan Street - 3.6 km / 2.2 mi
Flagstaff Hill - 3.6 km / 2.2 mi
Anzac Park - 3.8 km / 2.3 mi
St Mary's by the Sea Chapel - 3.9 km / 2.4 mi
Port Village Shopping Centre - 3.9 km / 2.4 mi
Sugar Wharf - 3.9 km / 2.4 mi
Court House Museum - 4 km / 2.5 mi
Rex Smeal Park - 4 km / 2.5 mi
Vie Spa Port Douglas - 4.2 km / 2.6 mi
The preferred airport for Sheraton Grand Mirage Resort, Port Douglas is Cairns Intl. Airport (CNS) - 64.3 km / 40 mi

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• By ocean
• EarthCheck
• Cashless transactions are available
• Contactless check-in is available

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed