Casa Don Diego

Check-in

Check-in is from 1:00 PM until 6:00 PM. Guests must be at least 16 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite with Mexican cuisine at Brew Tulum, a poolside restaurant, or grab snacks at the coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital de Tulum - 0.7 km / 0.4 mi
Dos Aguas Park - 1.3 km / 0.8 mi
Holistika Art Walk - 1.8 km / 1.1 mi
Temple of Doom - 3.1 km / 1.9 mi
Hunab Lifestyle Center - 3.1 km / 1.9 mi
Cenote Calavera - 3.2 km / 2 mi
Jaguar Park - 3.2 km / 2 mi
Cenote Cristal - 3.7 km / 2.3 mi
Cenote Escondido - 4.5 km / 2.8 mi
Tulum Tower - 4.7 km / 2.9 mi
Casa del Cenote - 5 km / 3.1 mi
Temple of the Descending God - 5 km / 3.1 mi
Temple of the Frescoes - 5 km / 3.1 mi
Playa Ruinas - 5 km / 3.1 mi
Tulum Mayan Ruins - 5 km / 3.1 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 39.2 km / 24.3 mi
Cancun Intl. Airport (CUN) - 119.4 km / 74.2 mi
The preferred airport for Casa Don Diego is Cancun Intl. Airport (CUN).

• Only registered guests are allowed in the guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Events/parties not allowed
• Beach nearby
• No front desk
• Essential workers only - NO
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed