The Shells Resort & Spa Phu Quoc

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Other details

Grab a bite to eat at FLOW Restaurant, a beachfront restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available on request).

Distances are displayed to the nearest 0.1 mile and kilometer.
Phu Quoc Night Market - 4.5 km / 2.8 mi
Dinh Ba Thuy-Long Thanh-Mau - 4.5 km / 2.8 mi
Dinh Cau Beach - 4.6 km / 2.8 mi
Dinh Cau - 4.6 km / 2.8 mi
Sung Hung Pagoda - 4.7 km / 2.9 mi
San Van Dong Duong Dong Stadium - 4.8 km / 3 mi
Ong Lang Beach - 7.8 km / 4.8 mi
Huynh Khoa Fish Sauce Factory - 9 km / 5.6 mi
Coi Nguon Museum - 9.8 km / 6.1 mi
Long Beach Center - 10.1 km / 6.3 mi
Suoi Tranh & Suoi Da Ban - 10.4 km / 6.4 mi
Phu Quoc Beach - 11.1 km / 6.9 mi
Phu Quoc Bee Farm - 12.4 km / 7.7 mi
Vung Bau Beach - 16 km / 9.9 mi
Shophouse Grand World - 16.5 km / 10.3 mi
The preferred airport for The Shells Resort & Spa Phu Quoc is Phu Quoc (PQC-Phu Quoc Intl.) - 16.7 km / 10.4 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.

Hotel policies

General

• Professional property host/manager
• Essential workers only - NO
• Car required
• No elevators

Pets

• Service animals not allowed
• Pets not allowed