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The West Hotel & Spa

The West Hotel & Spa

Hanoi Hanoi
Check in 2:00 PM
Check out 12:00 PM
Begin your wellness journey at The West Hotel & Spa, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 6 minutes walk to Thang Long Water Puppet Theatre and 15 minutes walk to St. Joseph's Cathedral of Hanoi.

Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and minibars.

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Property Details

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.

  • Dry cleaning/laundry service
  • Elevator door width (inches) - 47
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Elevator door width (centimeters) - 120
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • Free reception
  • 24-hour front desk
  • Free WiFi
  • Number of restaurants - 1
  • Daily
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Tours/ticket assistance
  • Full-service spa
  • Elevator
  • Airport transportation - pickup (surcharge)
  • Free buffet breakfast
  • Concierge services

Check-in

Check-in is from 2:00 PM until anytime.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Hanoi Old Town Night Market - 0.1 km / 0.1 mi
Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi
Ta Hien Street - 0.2 km / 0.1 mi
Dong Kinh Nghia Thuc Square - 0.2 km / 0.1 mi
Hoan Kiem Lake - 0.3 km / 0.2 mi
Ha Noi Gallery - 0.3 km / 0.2 mi
Hang Gai Street - 0.3 km / 0.2 mi
The Old Quarter Gallery - 0.3 km / 0.2 mi
Bach Ma Temple - 0.3 km / 0.2 mi
Thang Long Ca Tru Theatre - 0.4 km / 0.2 mi
Hang Ma Street - 0.4 km / 0.2 mi
Thang Long Water Puppet Theatre - 0.4 km / 0.3 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Dong Xuan Market - 0.5 km / 0.3 mi
Quan Chuong Gate - 0.6 km / 0.4 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.2 km / 15.7 mi

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Hotel policies

General

  • No cribs (infant beds) available
  • Private host property
  • No rollaway/extra beds available

Pets

  • Pets not allowed

Other charges

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Hanoi 100000, Vietnam
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Free WiFi
Free buffet breakfast
Number of restaurants - 1