Hotel Casa Don Sancho by Mustique

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 15 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• No visitors or unregistered guests are allowed in guestrooms.

Other details

Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 7:30 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Museum of the Colombian Emerald - 0.1 km / 0.1 mi
Teatro Heredia - 0.1 km / 0.1 mi
University of Cartagena - 0.1 km / 0.1 mi
La Merced Square - 0.1 km / 0.1 mi
Plaza Santo Domingo - 0.1 km / 0.1 mi
Walls of Cartagena - 0.2 km / 0.1 mi
San Agustin Convent - 0.2 km / 0.2 mi
Santo Domingo Square - 0.3 km / 0.2 mi
Santo Domingo Church and Monastery - 0.3 km / 0.2 mi
Botero's Mujer Reclinada - 0.3 km / 0.2 mi
Santo Toribio Church - 0.3 km / 0.2 mi
Cartagena Cathedral - 0.3 km / 0.2 mi
Bolivar Square - 0.3 km / 0.2 mi
Plaza de Bolívar - 0.3 km / 0.2 mi
Iglesia de Santo Domingo - 0.3 km / 0.2 mi
The preferred airport for Hotel Casa Don Sancho by Mustique is Rafael Nunez Intl. Airport (CTG) - 5.9 km / 3.7 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.