GRAND EMPIRE PALACE HOTEL

Check-in

Check-in is from 12:00 PM until 2:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Event facilities at this hotel consist of a conference center and 25 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
BG Junction - 0.3 km / 0.2 mi
Tunjungan Plaza - 0.8 km / 0.5 mi
Heroic Monument - 1.5 km / 0.9 mi
Surabaya Grand Mosque - 1.5 km / 0.9 mi
Grahadi - 1.5 km / 0.9 mi
Joko Dolog Statue - 1.6 km / 1 mi
Hero Monument and November 10th Museum - 1.6 km / 1 mi
Taman Hiburan Rakyat - 1.7 km / 1.1 mi
Surabaya Youth Center - 1.8 km / 1.1 mi
Gereja Perawan Maria Tak Berdosa - 1.8 km / 1.1 mi
Cheng Hoo Mosque - 2.1 km / 1.3 mi
Sharp Bamboo Monument - 2.1 km / 1.3 mi
Balai Pemuda - 2.1 km / 1.3 mi
Dyandra Convention Center Surabaya - 2.2 km / 1.3 mi
Grand City Surabaya - 2.3 km / 1.4 mi
The nearest major airport is Surabaya (SUB-Juanda) - 20.2 km / 12.6 mi

• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• COVID-19 vaccine must have been received a minimum number of days before check-in: 2
• Minimum age for proof of COVID-19 vaccination requirement: 5
• Essential workers only - NO
• Guests must provide health documentation
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: IDR 100000 per accommodation, per stay

We have included all charges provided to us by the property.