Hotel Voilá Getsemaní

Check-in

Check-in is from 3:00 PM until 8:00 PM.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed

Other details

A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.

Featured amenities include dry cleaning/laundry services and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Centenary Park - 0.1 km / 0.1 mi
Plaza de la Trinidad - 0.3 km / 0.2 mi
Santisima Trinidad Church - 0.3 km / 0.2 mi
Ciudad Movil Cultural Center - 0.4 km / 0.2 mi
Alcaldia (City Hall) Cartagena - 0.5 km / 0.3 mi
Cartagena de Indias Convention Center - 0.5 km / 0.3 mi
Aduana Square - 0.5 km / 0.3 mi
Colon Theater - 0.6 km / 0.3 mi
Plaza de los Coches - 0.6 km / 0.4 mi
Clock Tower - 0.6 km / 0.4 mi
Cartagena's Pegasos's Wharf - 0.6 km / 0.4 mi
India Catalina Monument - 0.7 km / 0.4 mi
Parque de La Marina - 0.7 km / 0.4 mi
Los Pegasos Dock - 0.7 km / 0.4 mi
San Pedro Claver Church and Convent - 0.7 km / 0.4 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.5 km / 4.1 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Noise-free rooms not guaranteed
• Cashless transactions are available
• No front desk
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 50
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 23
• Pets cannot be left unattended
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.