Dreams Sapphire Resort & Spa - All Inclusive

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab dinner at Himitsu, a restaurant that specializes in Asian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arrecife de Puerto Morelos National Park - 0.3 km / 0.2 mi
Puerto Morelos Beach - 1.1 km / 0.7 mi
Ojo de Agua Beach - 4.2 km / 2.6 mi
Puerto Morelos Town Square - 4.6 km / 2.8 mi
San Jose Catholic Parish - 4.6 km / 2.8 mi
Puerto Morelos Artists’ Cooperative - 4.6 km / 2.9 mi
Faro Inclinado - 4.6 km / 2.9 mi
Jungle Spa - 6.9 km / 4.3 mi
Monumento Ruta de los Cenotes - 7 km / 4.3 mi
Dr. Alfredo Barrera Marin Botanical Garden - 7.1 km / 4.4 mi
Sanctuary of Hope and Time Capsule - 7.9 km / 4.9 mi
Petempich Bay - 9.2 km / 5.7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 14.7 km / 9.1 mi
Grand Outlet Riviera Maya - 15.6 km / 9.7 mi
Xoximilco - 16.6 km / 10.3 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 23.2 km / 14.4 mi
Cozumel Intl. Airport (CZM) - 70.2 km / 43.6 mi
Tulum Intl. Airport (TQO) - 143 km / 88.9 mi

• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed