Crocs Resort & Casino

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Italian cuisine at La Stanza, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Jacó? This hotel has 1377 square feet (128 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Teatro Jacó - 1.3 km / 0.8 mi
Neo Fauna - 1.6 km / 1 mi
Jacó Walk Shopping Center - 2.3 km / 1.5 mi
Jacó Beach - 3.5 km / 2.1 mi
Playa Balsal - 4.3 km / 2.7 mi
El Miro - 5 km / 3.1 mi
Jacó Viewpoint - 5.8 km / 3.6 mi
Rainforest Adventures Jaco - 5.8 km / 3.6 mi
Auto Mercado Herradura - 5.9 km / 3.7 mi
Canopy Vista Los Suenos Adventure Park - 7.3 km / 4.6 mi
Hermosa Beach - 7.9 km / 4.9 mi
Herradura Beach - 9.1 km / 5.6 mi
Marina Los Sueños - 9.8 km / 6.1 mi
Herradura Bay - 10.5 km / 6.5 mi
Hacienda las Agujas - 14.9 km / 9.2 mi
The nearest airports are:
Tambor (TMU) - 113.6 km / 70.6 mi
Juan Santamaria Intl. Airport (SJO) - 85.6 km / 53.2 mi
The preferred airport for Crocs Resort & Casino is Juan Santamaria Intl. Airport (SJO).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Minimum age for COVID-19 test requirement: 1
• By ocean
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed