U-GO Edificio Murano Elite, Bocagrande

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Other details

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bocagrande Beach - 0.1 km / 0.1 mi
Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi
Hospital Naval de Cartagena - 0.9 km / 0.5 mi
Malecón Bahía de las Ánimas - 1.1 km / 0.7 mi
Bodeguita Dock - 1.2 km / 0.8 mi
Parque de La Marina - 1.2 km / 0.8 mi
La Marina Park - 1.3 km / 0.8 mi
Centro Comercial Nao - 1.3 km / 0.8 mi
Rio Cartagena Casino - 1.3 km / 0.8 mi
Alcaldia (City Hall) Cartagena - 1.5 km / 1 mi
Aduana Square - 1.6 km / 1 mi
Caribbean Naval Museum - 1.6 km / 1 mi
Los Pegasos Dock - 1.7 km / 1 mi
Marquez House of the Real Prize - 1.7 km / 1 mi
Casa del Marques de Premio Real - 1.7 km / 1 mi
The nearest airports are:
Rafael Nunez Intl. Airport (CTG) - 6.9 km / 4.3 mi
El Dorado Intl. Airport (BOG) - 1,052.3 km / 653.9 mi
The preferred airport for U-GO Edificio Murano Elite, Bocagrande is El Dorado Intl. Airport (BOG).

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Guests can access their rooms with a mobile device.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No rollaway/extra beds available
• Events/parties not allowed
• Beach nearby
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).