Shangri-La Rasa Sayang, Penang

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 7 to 11.

Other details

Enjoy international cuisine at Spice Market Cafe, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.

Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ferringgi Beach - 0.8 km / 0.5 mi
Eden Parade Shopping Centre - 0.8 km / 0.5 mi
Batu Feringghi Night Market - 1.1 km / 0.7 mi
Moonlight Bay - 1.8 km / 1.1 mi
Batu Ferringhi Beach - 3.5 km / 2.2 mi
Tropical Spice Garden - 3.8 km / 2.4 mi
PKSA Penang Water Sports Centre - 4.1 km / 2.5 mi
Floating Mosque of Tanjung Bungah - 4.3 km / 2.7 mi
Tanjung Bungah Beach - 4.4 km / 2.7 mi
Teluk Bahang Beach - 5.6 km / 3.5 mi
Monkey Beach - 7.2 km / 4.5 mi
Pantai Kerachut - 7.9 km / 4.9 mi
Ibox Museum of Glass Penang - 9.7 km / 6 mi
One-stop Midlands Park Centre - 11.8 km / 7.3 mi
Gurney Paragon - 11.9 km / 7.4 mi
The nearest major airport is Penang Intl. Airport (PEN) - 30.6 km / 19 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• By ocean
• Car recommended
• Contactless check-in is available

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.