Wild Ginger Hotel

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - TA-031-350-1696-01
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.

Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hamakua Heritage Corridor - 0.1 km / 0.1 mi
Kalakaua Park - 0.5 km / 0.3 mi
Mokupapapa Discovery Center - 0.5 km / 0.3 mi
East Hawaii Cultural Center - 0.6 km / 0.4 mi
Pacific Tsunami Museum - 0.7 km / 0.4 mi
Palace Theater - 0.7 km / 0.5 mi
Naha Stone - 0.7 km / 0.5 mi
S. Hata Building - 0.9 km / 0.6 mi
Hilo Farmers Market - 1 km / 0.6 mi
St. Joseph Catholic Church - 1.1 km / 0.7 mi
Wailoa River State Park Hawaii - 1.2 km / 0.7 mi
Wailoa River State Recreation Area - 1.2 km / 0.7 mi
Lincoln Park - 1.2 km / 0.7 mi
Lyman Museum - 1.2 km / 0.7 mi
Panaewa Rainforest Zoo - 1.9 km / 1.2 mi
The preferred airport for Wild Ginger Hotel is Hilo Intl. Airport (ITO) - 8.2 km / 5.1 mi

• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Essential workers only - NO
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed