Charleston Santa Teresa Cartagena

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at La Terraza, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Cartagena? This hotel has 2626 square feet (244 square meters) of space consisting of a conference center and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Parque de La Marina - 0.1 km / 0.1 mi
Caribbean Naval Museum - 0.1 km / 0.1 mi
Plaza de San Pedro Claver - 0.2 km / 0.1 mi
San Pedro Claver Church and Convent - 0.2 km / 0.1 mi
La Marina Park - 0.2 km / 0.1 mi
Palacio de la Inquisicion - 0.3 km / 0.2 mi
Palace of the Inquisition Cartagena Historical Museum - 0.3 km / 0.2 mi
Santo Domingo Square - 0.3 km / 0.2 mi
Republik Bank - 0.3 km / 0.2 mi
Botero's Mujer Reclinada - 0.3 km / 0.2 mi
Iglesia de Santo Domingo - 0.3 km / 0.2 mi
Santo Domingo Church and Monastery - 0.3 km / 0.2 mi
Cartagena's Gold Museum - 0.3 km / 0.2 mi
Casa del Marques de Premio Real - 0.3 km / 0.2 mi
Plaza de Bolívar - 0.3 km / 0.2 mi
The preferred airport for Charleston Santa Teresa Cartagena is Rafael Nunez Intl. Airport (CTG) - 5.5 km / 3.4 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 7:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).