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Iberostar Waves Tucán - All Inclusive

Iberostar Waves Tucán - All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from August 6 2026 to November 30 2026 (dates subject to change).

Wake up within easy reach of the coast at Iberostar Waves Tucán - All Inclusive, where beach days begin with ease, Iberostar Waves Tucán - All Inclusive is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida.

Bask in beachfront bliss with a fully-stocked minibar, air conditioning, premium bedding, in-room coffee & tea facilities, a flat-screen TV, daily housekeeping, a private bathroom with premium toiletries and complimentary high-speed WiFi, sand between your toes within steps. Conveniences include a desk, a phone and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a sauna.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 5
  • Number of poolside bars - 2
  • Number of beach bars - 2
  • Number of outdoor pools - 4
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Scuba diving on site
  • Nature reserve
  • Recycling
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 2
  • Multilingual staff
  • Water dispenser
  • Turkish bath/Hammam
  • Ecotours nearby
  • Children's club (free)
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Beach umbrellas
  • Meeting rooms
  • Wheelchair-accessible spa
  • Composting
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Luggage storage
  • Billiards or pool table
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 8
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Total number of rooms - 350
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

You can enjoy a meal at Bonsai serving the guests of Iberostar Waves Tucán - All Inclusive, or stop in at the snack bar/deli. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piste Cyclable sur Paseo Xaman-Ha - 0.3 km / 0.2 mi
Playacar Beach - 1 km / 0.6 mi
Mahi Golf Course - 1.4 km / 0.9 mi
Mayan Ruins of Playacar - 1.6 km / 1 mi
Xaman Ha Aviary - 2.1 km / 1.3 mi
Playacar Golf Club - 2.5 km / 1.5 mi
Plaza Paraiso - 2.6 km / 1.6 mi
Paseo del Carmen - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.7 km / 1.7 mi
Quinta Avenida - 2.9 km / 1.8 mi
Playa del Carmen Maritime Terminal - 2.9 km / 1.8 mi
Founders Park - 3 km / 1.8 mi
Portal Maya - 3 km / 1.9 mi
Playa del Carmen Main Beach - 3.2 km / 2 mi
Chabad Playa del Carmen - 3.3 km / 2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.6 km / 20.9 mi
Cancun Intl. Airport (CUN) - 59.9 km / 37.2 mi
The preferred airport for Iberostar Waves Tucán - All Inclusive is Cancun Intl. Airport (CUN).

  • Pool access available from 7:00 AM to 7:00 PM.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Service animals not allowed
  • Pets not allowed

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO 77710, Mexico
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