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Hyatt Zilara Riviera Maya Adults Only All Inclusive

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Share a relaxing getaway at Hyatt Zilara Riviera Maya Adults Only All Inclusive, designed for couples looking to slow down and reconnect, you'll be 20 minutes drive to Maroma Beach and 25 minutes drive to Quinta Alegría Shopping Mall.

Fall in love all over again with a private pool, a fully-stocked minibar, a 52-inch flat-screen TV, complimentary high-speed WiFi, a private bathroom with premium toiletries, rainfall showerhead, air conditioning, premium bedding and a private balcony. Conveniences include a desk, an iron and ironing board, a phone, an in-room safe and wheelchair-accessibility.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Proposal/romance packages available
  • Smooth flooring in public areas
  • Beach yoga on site
  • Parking (limited spaces)
  • Outdoor furniture
  • Front entrance ramp
  • Outdoor entertainment area
  • Pool umbrellas
  • Number of meeting rooms - 2
  • Conference space size (meters) - 627
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 4
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Internet access
  • Tours/ticket assistance
  • Internet access - wireless
  • Fitness classes on site
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Multilingual staff
  • Free beach club on site
  • Water dispenser
  • Wheelchairs available on site
  • Evening entertainment
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Secured parking
  • Games
  • Uncovered parking
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Uncovered parking
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Secured parking
  • Reception hall
  • Table tennis
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Karaoke
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Garden
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Beach towels
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Registration desk height (centimeters) - 74
  • Elevator door width (inches) - 54
  • Registration desk height (inches) - 29
  • Water-efficient toilets only
  • Elevator door width (centimeters) - 136
  • Water-efficient showers only
  • Luggage storage
  • Grocery/convenience store
  • Billiards or pool table
  • Porter/bellhop
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 4
  • Designated smoking areas (fines apply)
  • Free self parking
  • Beach cabanas (surcharge)
  • Conference space
  • Pool cabanas (surcharge)
  • Free valet parking
  • Terrace
  • Hair salon
  • Pool sun loungers
  • Access to nearby outdoor pool
  • ATM/banking
  • Conference space size (feet) - 6747
  • Concierge services
  • Year Built - 2003
  • Number of buildings/towers - 3
  • Total number of rooms - 291
  • Number of floors - 5

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab dinner at Capri Grille, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 2.8 km / 1.7 mi
Tres Rios Ecopark - 4 km / 2.5 mi
Playa Xcalacoco - 4.4 km / 2.7 mi
Chun-Zumbul (diving site) - 4.6 km / 2.8 mi
Gran Coyote Golf - 5.9 km / 3.7 mi
28 de Julio Square - 7.8 km / 4.9 mi
Maroma Beach - 8.9 km / 5.5 mi
Punta Esmeralda Beach - 8.9 km / 5.6 mi
Guadalupe Church - 9.2 km / 5.7 mi
Playa 88 - 9.4 km / 5.8 mi
Playa Avenida Colosio - 9.6 km / 6 mi
Temazcal Natura - 9.9 km / 6.2 mi
Plaza Las Americas - 10.4 km / 6.4 mi
Super Chedraui Selecto Avenida 10 - 10.6 km / 6.6 mi
Mario Villanueva Madrid - 10.8 km / 6.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.7 km / 27.1 mi
Cancun Intl. Airport (CUN) - 47.2 km / 29.3 mi
Tulum Intl. Airport (TQO) - 114.7 km / 71.3 mi

  • Pool access available from 8:00 AM to 7:00 PM.
  • Guests under 18 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal 387 Chetmal Cancun, Playa del Carmen, QROO 77710, Mexico
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