Begin your wellness journey at Neos Hotel Cartagena, you'll be within a 5-minute drive of Port of Cartagena and San Felipe de Barajas Castle. This hotel is 6 minutes drive to Cartagena de Indias Convention Center and 6 minutes drive to Clock Tower.

Pamper yourself thanks to relaxing in-room massage, air conditioning, a private bathroom with premium toiletries, complimentary high-speed WiFi and daily housekeeping, in-room treatments and spa robes.

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Property Details

Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Number of stairs to reach property - 1
Distance from property (meters) - 3
Wheelchair accessible (may have limitations)
Banquet hall
Free parking nearby
Outdoor furniture
Street parking
Coworking spaces
Free WiFi
Designated smoking areas
Well-lit path to entrance
Wheelchair accessible parking
Tours/ticket assistance
Rooftop terrace
No accessible shuttle
Distance from property (ft) - 10
Luggage storage
Express check-out
24-hour front desk
Number of accessible parking spaces - 4
Breakfast available (surcharge)
Number of restaurants - 1
Spa services on site
Number of coffee shops/cafes - 1
Snack bar/deli
Coffee/tea in common areas
Laundry facilities
Total number of rooms - 23

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Port of Cartagena - 0.6 km / 0.4 mi
Cartagena de Indias Cruise Terminal - 0.8 km / 0.5 mi
Santa Cruz Marina - 1 km / 0.6 mi
Technological University of Bolívar - 1.4 km / 0.9 mi
Port, Fortresses and Group of Monuments - 1.4 km / 0.9 mi
Caribe Plaza - 1.6 km / 1 mi
Clinica Cartagena del Mar - 2 km / 1.2 mi
Clinica Oftalmologica de Cartagena - 2 km / 1.2 mi
Cartagena Fishing Club - 2.1 km / 1.3 mi
Mercado Bazurto - 2.5 km / 1.5 mi
Zapatos Viejos Monument - 2.5 km / 1.6 mi
San Felipe de Barajas Castle - 2.7 km / 1.7 mi
Ciudad Movil Cultural Center - 2.9 km / 1.8 mi
Santisima Trinidad Church - 3.1 km / 1.9 mi
Plaza de la Trinidad - 3.1 km / 1.9 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.4 km / 4 mi

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
Essential workers only - NO
No elevators

Pets

Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Other charges

Fee for cooked-to-order breakfast: approximately COP 20000 to 25000 for adults, and COP 15000 to 18000 for children
Pet fee: COP 50000 per pet (varies based on length of stay) plus COP 30000 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Manga carrera 30 #28-85, Cartagena, , Colombia

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