Chapter San Francisco

Check-in

Check-in is from 4:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Guests are recommended to download the property's WhatsApp mobile app before check-in. Quiet hours are enforced at the property from 10:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Other details

Stop by the hostel's restaurant, Pistachio Cafe, for lunch or brunch, or grab snacks at the coffee shop/cafe.

Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Distances are displayed to the nearest 0.1 mile and kilometer.
Van Ness Avenue - 0.2 km / 0.1 mi
The Regency Ballroom - 0.4 km / 0.2 mi
CPMC Van Ness Campus - 0.5 km / 0.3 mi
Great American Music Hall - 0.8 km / 0.5 mi
California Pacific Medical Center: Pacific Campus - 0.8 km / 0.5 mi
SF Masonic Auditorium - 1.1 km / 0.7 mi
Union Street - 1.1 km / 0.7 mi
Grace Cathedral - 1.2 km / 0.7 mi
San Francisco City Hall - 1.2 km / 0.8 mi
The Fillmore - 1.2 km / 0.8 mi
War Memorial Opera House - 1.3 km / 0.8 mi
Marines Memorial Theater - 1.3 km / 0.8 mi
Louise Davies Symphony Hall - 1.4 km / 0.9 mi
UCSF Medical Center at Mount Zion - 1.4 km / 0.9 mi
Civic Center Plaza - 1.4 km / 0.9 mi
The nearest airports are:
San Francisco Intl. Airport (SFO) - 24.1 km / 15 mi
Oakland Intl. Airport (OAK) - 32.7 km / 20.3 mi
San Carlos, CA (SQL) - 40.8 km / 25.3 mi
Concord, CA (CCR-Buchanan Field) - 48.4 km / 30.1 mi

• Children 17 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Children not allowed
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of USD 0.00 will be collected before check-in.

We have included all charges provided to us by the property.