Novotel Queenstown Lakeside

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve access to the heated pool
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a smoke detector and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite for dinner at the hotel's restaurant, Elements, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee. Children aged 15 and younger eat free breakfast.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Queenstown? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Williams Cottage - 0.1 km / 0.1 mi
Lake Wakatipu - 0.1 km / 0.1 mi
Queenstown Gardens - 0.1 km / 0.1 mi
Queenstown Beach - 0.2 km / 0.1 mi
Church of St Peters - 0.2 km / 0.1 mi
Cookie Time - 0.3 km / 0.2 mi
Queenstown Mall - 0.3 km / 0.2 mi
Underwater Observatory - 0.3 km / 0.2 mi
Toi o Tahuna - 0.3 km / 0.2 mi
Queenstown Ice Arena - 0.3 km / 0.2 mi
Skycity Queenstown Casino - 0.3 km / 0.2 mi
Creative Queenstown Arts & Crafts Market - 0.4 km / 0.2 mi
Fear Factory Queenstown - 0.4 km / 0.2 mi
Queenstown Arts Centre - 0.4 km / 0.3 mi
Steamer Wharf - 0.4 km / 0.3 mi
The preferred airport for Novotel Queenstown Lakeside is Queenstown Intl. Airport (ZQN) - 7.8 km / 4.9 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• Beach nearby
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing
• Qualmark Sustainable Tourism Business Award

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 100 per night