HOTEL DONOSTI

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Air conditioning is not provided
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include express check-in and express check-out. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bay of Biscay - 1.7 km / 1.1 mi
San Ignacio Church - 2.6 km / 1.6 mi
MATER Itsasontzi Museoa - 2.6 km / 1.6 mi
Cristina Enea Park - 2.7 km / 1.7 mi
Victor Hugo House - 2.9 km / 1.8 mi
Kursaal Congress Centre and Auditorium - 2.9 km / 1.8 mi
Tabakalera Donostia - 3 km / 1.8 mi
Victoria Eugenia Theater - 3 km / 1.9 mi
Church of Santo Cristo de la Bonanza - 3.1 km / 1.9 mi
Maria Cristina Bridge - 3.2 km / 2 mi
Albaola Sea Factory of the Basques - 3.2 km / 2 mi
Cathedral of the Good Shepherd - 3.3 km / 2 mi
San Sebastián Turismo - 3.3 km / 2.1 mi
Alderdi-Eder Park - 3.4 km / 2.1 mi
Concha Promenade - 3.4 km / 2.1 mi
The nearest airports are:
San Sebastian (EAS) - 18.2 km / 11.3 mi
Biarritz (BIQ-Pays Basque) - 45.6 km / 28.3 mi
Bilbao Airport (BIO) - 102.6 km / 63.8 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Children 18 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served or permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• No front desk
• Children not allowed
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No alcohol allowed onsite
• Events/parties not allowed
• No alcohol served onsite
• No elevators

Pets

• Pets not allowed