Casa Helene in Lucca

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 25 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Lucca Courthouse - 0.2 km / 0.1 mi
Puccini Museum - 0.3 km / 0.2 mi
Walls of Lucca - 0.3 km / 0.2 mi
Piazza San Michele - 0.3 km / 0.2 mi
Museum of Comics and Imagery - 0.3 km / 0.2 mi
Porta Sant'Anna - 0.3 km / 0.2 mi
Church of San Michele in Foro - 0.4 km / 0.2 mi
Lucca City Hall - 0.4 km / 0.2 mi
Piazza Napoleone - 0.4 km / 0.2 mi
Ducal Palace - 0.5 km / 0.3 mi
Via Fillungo - 0.5 km / 0.3 mi
Domus Romana - 0.5 km / 0.3 mi
Torre delle Ore - 0.6 km / 0.3 mi
Palazzo Pfanner - 0.6 km / 0.4 mi
San Giovanni Church - 0.6 km / 0.4 mi
The nearest airports are:
Galileo Galilei Airport (PSA) - 37.1 km / 23.1 mi
Florence Airport, Peretola (FLR) - 72.2 km / 44.8 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• A mandatory cleaning fee is included in this property's rental rate.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.