Playa Cartagena

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 21 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bocagrande Beach - 0.1 km / 0.1 mi
Centro Comercial Nao - 0.4 km / 0.2 mi
Rio Cartagena Casino - 0.4 km / 0.3 mi
Malecón Bahía de las Ánimas - 0.6 km / 0.4 mi
Plaza Bocagrande Commercial Center - 1 km / 0.6 mi
El Laguito Beach - 1.1 km / 0.7 mi
Castillo Grande Beach - 1.4 km / 0.9 mi
Castillo Grande Beach Plaza - 1.4 km / 0.9 mi
Hospital Naval de Cartagena - 1.8 km / 1.1 mi
Bodeguita Dock - 2.1 km / 1.3 mi
La Marina Park - 2.2 km / 1.3 mi
Parque de La Marina - 2.2 km / 1.4 mi
Alcaldia (City Hall) Cartagena - 2.4 km / 1.5 mi
Aduana Square - 2.5 km / 1.6 mi
Caribbean Naval Museum - 2.5 km / 1.6 mi
The preferred airport for Playa Cartagena is Rafael Nunez Intl. Airport (CTG) - 8.1 km / 5 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Essential workers only - NO
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: COP 60000 per accommodation, per stay (varies based on length of stay)
• Administrative fee: COP 120000 per accommodation, per stay
• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.