Pancha Flats

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Antara Polanco - 0.3 km / 0.2 mi
Acuario Inbursa - 0.4 km / 0.2 mi
Soumaya Museum - 0.5 km / 0.3 mi
Plaza Carso Shopping Center - 0.5 km / 0.3 mi
Avenida Presidente Masaryk - 0.6 km / 0.4 mi
Plaza Polanco - 0.7 km / 0.4 mi
Hospital Español - 1 km / 0.6 mi
Paseo de la Reforma - 1.7 km / 1 mi
Spanish Consulate General - 1.7 km / 1.1 mi
Chapultepec Park - 1.8 km / 1.1 mi
Campo Deportivo Militar Marte - 2 km / 1.2 mi
Auditorio Nacional - 2.2 km / 1.4 mi
Hipódromo de las Américas - 2.4 km / 1.5 mi
Centro Citibanamex Convention Center - 2.6 km / 1.6 mi
Parque Zoologico de Chapultepec - 2.6 km / 1.6 mi
The nearest airports are:
Benito Juarez International Airport (MEX) - 17.8 km / 11.1 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50.5 km / 31.4 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56.1 km / 34.8 mi
The preferred airport for Pancha Flats is Benito Juarez International Airport (MEX).

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 13
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 6
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: MXN 1000 per stay
• A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.