Pumakala Hotel

Check-in

Check-in is from 11:00 AM until 9:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Masks are required at the property for guests without COVID-19 vaccination

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6 AM to 9 AM.

Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Inca Uyo Ruins - 0.3 km / 0.2 mi
Lake Titicaca - 0.5 km / 0.3 mi
Chucuito Cathedral - 0.7 km / 0.4 mi
Chucuito Plaza de Armas - 0.7 km / 0.4 mi
Cerro Vizcachane - 17.5 km / 10.9 mi
Nunez Butron Hospital - 17.6 km / 10.9 mi
Naval Museum - 18.2 km / 11.3 mi
San Antonio Church - 18.3 km / 11.4 mi
Enrique Torres Belon Stadium - 18.3 km / 11.4 mi
Puno Central Market - 18.6 km / 11.6 mi
Mirador El Condor - 18.7 km / 11.6 mi
Puno Plaza de Armas - 18.8 km / 11.7 mi
Bellavista Market - 18.8 km / 11.7 mi
Casa del Corregidor - 18.8 km / 11.7 mi
Carlos Dreyer Museum - 18.9 km / 11.7 mi
The nearest major airport is Juliaca (JUL-Inca Manco Capac Intl.) - 67.6 km / 42 mi

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
• Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Masks are compulsory at the property for guests without full COVID-19 vaccination
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 4
• Pet max weight (per pet) in kg is 2
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.