Marroad Hakone

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a satisfying meal at Voyageur serving guests of Marroad Hakone. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Museum of Art - 0.5 km / 0.3 mi
Hakone Gora Park - 0.5 km / 0.3 mi
Hakone Open Air Museum - 1.8 km / 1.1 mi
Sengokuhara Onsen - 1.9 km / 1.2 mi
Ōwakudani - 2 km / 1.3 mi
Hakone Kowakien Yunessun - 2.4 km / 1.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.4 km / 1.5 mi
Okada Museum of Art - 2.5 km / 1.5 mi
Chisuji Falls - 3 km / 1.9 mi
Pola Museum of Art - 3.4 km / 2.1 mi
Hakone Ropeway - 3.8 km / 2.3 mi
Hakone Venetian Glass Museum - 5.2 km / 3.2 mi
Lalique Museum Hakone - 5.6 km / 3.5 mi
Hakone Village Samurai Museum - 6 km / 3.7 mi
Daihakone Country Club - 6.3 km / 3.9 mi
The nearest airports are:
Haneda Airport (HND) - 100.3 km / 62.3 mi
Narita Intl. Airport (NRT) - 166.9 km / 103.7 mi

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is recommended for transportation to and from this property.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Unicode Support true
• Car recommended

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.