Los Balcones

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 15 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash

Other details

A complimentary English breakfast is served daily from 8:30 AM to 9:30 AM.

Guests will find features like a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
La Boquilla Beach - 0.3 km / 0.2 mi
Las Americas International Convention Center - 2.1 km / 1.3 mi
Crespo Linear Park - 4 km / 2.5 mi
Marbella Beach - 5.4 km / 3.4 mi
San Francisco Church - 6.1 km / 3.8 mi
Walls of Cartagena - 7.4 km / 4.6 mi
Rafael Nunez Museum and House - 7.6 km / 4.7 mi
Casa de Rafael Núñez - 7.6 km / 4.7 mi
El Cabrero Park - 7.7 km / 4.8 mi
Centro Comercial La Serrezuela - 7.9 km / 4.9 mi
India Catalina Monument - 8 km / 5 mi
Fine Arts - 8.1 km / 5 mi
Plaza de San Diego - 8.1 km / 5 mi
La Merced Square - 8.2 km / 5.1 mi
Mall Plaza El Castillo - 8.2 km / 5.1 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.9 km / 4.3 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.