Shambala Estate

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 9:00 AM - 3:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tamborine Mountain Distillery - 0.1 km / 0.1 mi
Witches Falls Winery - 1.7 km / 1.1 mi
Tamborine National Park Joalah Section - 2.1 km / 1.3 mi
Tamborine National Park Witches Falls Section - 2.3 km / 1.5 mi
Tamborine National Park - 2.3 km / 1.5 mi
Mount Tamborine Winery - 2.5 km / 1.5 mi
Mason Wines - 2.8 km / 1.7 mi
The Queensland Wine Centre - 3 km / 1.9 mi
Glow Worm Caves - 3 km / 1.9 mi
Tamborine National Park Palm Grove Section - 3.1 km / 2 mi
Numala Community Nature Refuge - 3.2 km / 2 mi
Nunkeri Nature Refuge - 3.2 km / 2 mi
Tamborine National Park Knoll Section - 3.3 km / 2.1 mi
Illallangi Nature Refuge - 3.4 km / 2.1 mi
Gallery Walk - 4 km / 2.5 mi
The nearest major airport is Coolangatta Airport (OOL) - 62.6 km / 38.9 mi

• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Caters to adults only
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed