Residencial Chateau du Loire

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Campos do Jordao Tennis Club - 0.8 km / 0.5 mi
Campos do Jordão Convention Center - 0.8 km / 0.5 mi
Cadij Shopping Center - 0.9 km / 0.6 mi
Altus Turismo Ecologico - 0.9 km / 0.6 mi
Aspen Mall - 1.2 km / 0.7 mi
Sao Benedito Church - 1.2 km / 0.7 mi
Capivari Shopping Center - 1.2 km / 0.8 mi
Capivari Park - 1.4 km / 0.9 mi
Elephant Hill Cable Car - 1.4 km / 0.9 mi
Ducha de Prata - 1.4 km / 0.9 mi
Vale Encantado - 1.7 km / 1 mi
Araucaria Chocolate Factory - 2.3 km / 1.4 mi
Centro Universitário Senac - Campos do Jordão - 2.3 km / 1.4 mi
Casa da Xilogravura - 2.6 km / 1.6 mi
Elephant Hill Viewpoint - 2.6 km / 1.6 mi
The nearest airports are:
Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 87.3 km / 54.3 mi
São Paulo/Guarulhos Intl. Airport - 160.1 km / 99.5 mi
São Paulo (CGH-Congonhas) - 196.4 km / 122 mi
Campinas (VCP-Viracopos - Campinas Intl.) - 258.6 km / 160.7 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of BRL 600 will be collected before check-in.
• Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.