Sea Stars Cruise Ha Long

Check-in

Check-in is from 10:30 AM until 11:00 AM.

The front desk is open daily from 6:00 AM - 5:30 AM. The check-in location differs from the property location. Check-in location: [Radisson Blu Hotel]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 7 days before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the cruise ship's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 8:00 AM.

Featured amenities include dry cleaning/laundry services and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Ha Long International Cruise Port - 0.1 km / 0.1 mi
Bai Chay Beach - 0.7 km / 0.4 mi
Dragon Park - 0.8 km / 0.5 mi
Typhoon Water Park - 0.9 km / 0.6 mi
Queen Cable Car Ocean Terminal - 1 km / 0.6 mi
Bai Chay Market - 1.2 km / 0.7 mi
Cua Luc Bay - 1.5 km / 0.9 mi
Sun Square - 1.5 km / 0.9 mi
Bai Chay Bridge - 2.4 km / 1.5 mi
Cái Dăm Market - 4.7 km / 2.9 mi
Queen Cable Car Sun Terminal - 4.7 km / 2.9 mi
Sun Wheel Ha Long - 4.7 km / 2.9 mi
Ha Long Night Market - 5.7 km / 3.5 mi
Poem Mountain - 6.2 km / 3.9 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 46.8 km / 29.1 mi
Van Don Intl. Airport (VDO) - 53.4 km / 33.2 mi
Noi Bai Intl. Airport (HAN) - 185.8 km / 115.5 mi

• Reservations are required for massage services. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No rollaway/extra beds available
• On bay
• Beach nearby
• Guest will receive an email before arrival 7 days
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: VND 1000000 per stay

We have included all charges provided to us by the property.