AcquaSanta Lofts Hotel

Check-in

Check-in is from 2:00 PM until 4:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. A complimentary cooked-to-order breakfast is served daily from 6 AM to noon.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lungavita Clinic - 0.6 km / 0.4 mi
Palmas Mall - 0.6 km / 0.4 mi
Las Velas Shopping Center - 0.6 km / 0.4 mi
Centro Comercial Aventura Plaza - 0.9 km / 0.6 mi
Babilla Park - 0.9 km / 0.6 mi
Universidad del Valle - 1 km / 0.6 mi
Jardin Plaza Shopping Center - 1.1 km / 0.7 mi
Holguines Trade Center - 1.8 km / 1.1 mi
Fundacion Valle del Lili - 1.8 km / 1.1 mi
Unicentro Shopping Center - 1.8 km / 1.1 mi
Pontificia Universidad Javeriana Cali - 1.9 km / 1.2 mi
Universidad Icesi - 2.3 km / 1.4 mi
Universidad San Buenaventura Cali - 3.4 km / 2.1 mi
Las Garzas Park - 3.9 km / 2.4 mi
Pance River - 4.4 km / 2.8 mi
The nearest major airport is Alfonso Bonilla Aragon Intl. Airport (CLO) - 31.7 km / 19.7 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.