Ambassador Signature Cruise - Lan Ha Bay

Check-in

Check-in is from 10:00 AM until 11:00 AM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.Information provided by the property may be translated using automated translation tools. All guests must provide complete passport information to the property at least 48 hours before the cruise date. Guests who do not provide this information and arrive after 10 AM (GMT+7) on the check-in date will be denied boarding by the port authorities, and the booking will be canceled with full charges applied. Please be advised that this property is a cruise ship and not a standard hotel.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Salon Deck, one of the cruise ship's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 9:30 AM.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Ha Long International Cruise Port - 0.1 km / 0.1 mi
Bai Chay Beach - 0.7 km / 0.4 mi
Dragon Park - 0.8 km / 0.5 mi
Typhoon Water Park - 0.9 km / 0.6 mi
Queen Cable Car Ocean Terminal - 1 km / 0.6 mi
Bai Chay Market - 1.2 km / 0.7 mi
Cua Luc Bay - 1.5 km / 0.9 mi
Sun Square - 1.5 km / 0.9 mi
Bai Chay Bridge - 2.4 km / 1.5 mi
Cái Dăm Market - 4.7 km / 2.9 mi
Queen Cable Car Sun Terminal - 4.7 km / 2.9 mi
Sun Wheel Ha Long - 4.7 km / 2.9 mi
Ha Long Night Market - 5.7 km / 3.5 mi
Poem Mountain - 6.2 km / 3.9 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 46.8 km / 29.1 mi
Van Don Intl. Airport (VDO) - 53.4 km / 33.2 mi
Noi Bai Intl. Airport (HAN) - 185.8 km / 115.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• On bay
• No front desk
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals not allowed
• Pets not allowed