Hotel Cristallo

Check-in

Check-in is from 2:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Sunday: 8:00 AM - 8:00 PM

The check-in location differs from the property location. Check-in location: [L'ingresso è sulla stradina laterale - Entrance is on the side]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santa Maria Elisabetta Waterbus - 0.4 km / 0.2 mi
Lido of Venice Beaches - 0.4 km / 0.2 mi
Lungomare d'Annunzio Beach - 0.8 km / 0.5 mi
Palazzo del Casinò - 1.2 km / 0.7 mi
San Nicolo al Lido - 1.6 km / 1 mi
Giardini della Biennale - 2.2 km / 1.3 mi
Via Garibaldi - 2.6 km / 1.6 mi
Venetian Arsenal - 2.7 km / 1.7 mi
Bacino San Marco - 2.8 km / 1.7 mi
San Zaccaria Waterbus - 3 km / 1.9 mi
Arsenale della Biennale di Venezia - 3.1 km / 1.9 mi
Riva degli Schiavoni - 3.2 km / 2 mi
Vivaldi Church - 3.5 km / 2.2 mi
Church of San Zaccaria - 3.5 km / 2.2 mi
Doge's Palace - 3.6 km / 2.2 mi
The nearest major airport is Marco Polo Airport (VCE) - 23.8 km / 14.8 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No rollaway/extra beds available
• Beach nearby
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 1.10 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 1.60 per person, per night for adults; EUR 0.80 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.