Venus Cruises Halong Bay by Venus Group

Check-in

Check-in is from 11:30 AM until 12:00 PM. Guests must be at least 15 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Full Board rate plans do not include drinks with meals.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Noise-free guestrooms cannot be guaranteed
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The cruise ship also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 7:00 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Beach - 1.5 km / 1 mi
Tuan Chau Amphitheater - 1.7 km / 1 mi
Tuan Chau Park - 1.8 km / 1.1 mi
Ha Long Night Market - 9.8 km / 6.1 mi
Cái Dăm Market - 10.1 km / 6.3 mi
Sun Square - 13.1 km / 8.2 mi
Bai Chay Beach - 13.3 km / 8.3 mi
Queen Cable Car Ocean Terminal - 13.6 km / 8.5 mi
Cua Luc Bay - 13.7 km / 8.5 mi
Dragon Park - 13.9 km / 8.7 mi
Bai Chay Market - 14.2 km / 8.8 mi
Typhoon Water Park - 14.2 km / 8.8 mi
Ha Long International Cruise Port - 14.8 km / 9.2 mi
Bai Chay Bridge - 15.3 km / 9.5 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 41.9 km / 26 mi
Noi Bai Intl. Airport (HAN) - 181.7 km / 112.9 mi

• 24-hour pool access
• Hot springs access available from 10:00 AM to 6:00 PM.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• Beach nearby
• Noise-free rooms not guaranteed

Pets

• Service animals not allowed
• Pets not allowed