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1800 244 400 INTL. +61 3 8827 0770
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Neptune Resort

Neptune Resort

Broadbeach Queensland
Check in 2:00 PM
Check out 10:00 AM
Your journey of exceptional moments begins the instant you cross the threshold of Neptune Resort, where every detail is crafted to elevate your stay, you'll be a 4-minute walk from Pacific Fair Shopping Centre and 6 minutes by foot from The Star Gold Coast. This hotel is 15 minutes walk to Gold Coast Convention and Exhibition Centre and 6 minutes drive to Surfers Paradise Beach.

Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as separate sitting areas and microwaves.

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Property Details

Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of hot tubs - 1
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Beach towels
  • Registration desk height (centimeters) - 119
  • Elevator door width (inches) - 394
  • Registration desk height (inches) - 47
  • Elevator door width (centimeters) - 1001
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Outdoor tennis courts - 1
  • Number of accessible parking spaces - 1
  • Barbecue grill(s)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Surfing/bodyboarding nearby
  • Free self parking
  • Elevator
  • Fitness facilities
  • Terrace
  • Pool sun loungers

Check-in

Check-in is from 2:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • WiFi is provided up to 500 MB per guestroom, per stay.

Other details

Stop by the hotel's restaurant, Tom's Cafe, for lunch, or grab snacks at the coffee shop/cafe.

Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pacific Fair Shopping Centre - 0.3 km / 0.2 mi
Dracula's Cabaret - 0.4 km / 0.2 mi
Kurrawa Beach - 0.4 km / 0.3 mi
The Oasis - 0.4 km / 0.3 mi
The Star Gold Coast - 0.5 km / 0.3 mi
Gold Coast Convention and Exhibition Centre - 0.9 km / 0.6 mi
Broadbeach Beach - 1 km / 0.6 mi
Broadbeach Bowls Club - 1.5 km / 0.9 mi
Northcliffe Beach - 2.6 km / 1.6 mi
Nobby Beach - 2.9 km / 1.8 mi
SkyPoint Observation Deck - 3.4 km / 2.1 mi
SkyPoint Climb - 3.5 km / 2.2 mi
Surfers Paradise Beach - 3.5 km / 2.2 mi
Miami Beach - 3.7 km / 2.3 mi
Cavill Avenue - 3.8 km / 2.4 mi
The preferred airport for Neptune Resort is Coolangatta Airport (OOL) - 27.9 km / 17.3 mi

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.

Hotel policies

General

  • Professional property host/manager
  • Property uses a professional cleaning service
  • Parking height restrictions apply

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.

Other charges

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 45 per day
  • Credit card charges are subject to a surcharge of 2.53 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

32 Surf Parade, Broadbeach, Queensland 4218, Australia
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Free WiFi
Free self parking
Wheelchair-accessible on-site restaurant
Number of outdoor pools - 1