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1800 244 400 INTL. +61 3 8827 0770
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Neptune Resort

Neptune Resort

Broadbeach Queensland
Check in 2:00 PM
Check out 10:00 AM
Your journey of exceptional moments begins the instant you cross the threshold of Neptune Resort, where every detail is crafted to elevate your stay, you'll be a 4-minute walk from Pacific Fair Shopping Centre and 6 minutes by foot from The Star Gold Coast. This hotel is 15 minutes walk to Gold Coast Convention and Exhibition Centre and 40 minutes drive to Kirra Beach.

Our spacious rooms feature a 45-inch flat-screen TV, air conditioning, a private balcony, a private bathroom with premium toiletries and complimentary high-speed WiFi, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include an iron and ironing board, a full kitchen and a phone.

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Property Details

Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of hot tubs - 1
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Beach towels
  • Registration desk height (centimeters) - 119
  • Elevator door width (inches) - 394
  • Registration desk height (inches) - 47
  • Elevator door width (centimeters) - 1001
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Outdoor tennis courts - 1
  • Number of accessible parking spaces - 1
  • Barbecue grill(s)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Steam room
  • Surfing/bodyboarding nearby
  • Free self parking
  • Elevator
  • Fitness facilities
  • Terrace
  • Pool sun loungers
  • Year Built - 1997
  • Total number of rooms - 35
  • Number of floors - 9

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 8:30 AM - 2:00 PM
  • Sunday - Sunday: 9:00 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • WiFi is provided up to 500 MB per guestroom, per stay.

Other details

Stop by the hotel's restaurant, Tom's Cafe, for lunch, or grab snacks at the coffee shop/cafe.

Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pacific Fair Shopping Centre - 0.3 km / 0.2 mi
Pratten Park - 0.3 km / 0.2 mi
Dracula's Cabaret - 0.4 km / 0.2 mi
Kurrawa Beach - 0.4 km / 0.3 mi
The Oasis - 0.4 km / 0.3 mi
The Star Gold Coast - 0.5 km / 0.3 mi
Mermaid Beach - 0.9 km / 0.5 mi
Gold Coast Convention and Exhibition Centre - 0.9 km / 0.6 mi
Broadbeach Beach - 1 km / 0.6 mi
Putt Putt Golf Mermaid Beach - 1.2 km / 0.8 mi
Broadbeach Bowls Club - 1.5 km / 0.9 mi
Northcliffe Beach - 2.6 km / 1.6 mi
Nobby Beach - 2.9 km / 1.8 mi
SkyPoint Observation Deck - 3.4 km / 2.1 mi
Surfers Paradise Golf Club - 3.5 km / 2.2 mi
The preferred airport for Neptune Resort is Coolangatta Airport (OOL) - 27.9 km / 17.3 mi

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.

Hotel policies

General

  • Professional property host/manager
  • Property uses a professional cleaning service
  • By ocean
  • Parking height restrictions apply
  • Beach nearby

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.

Other charges

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

32 Surf Parade, Broadbeach, Queensland 4218, Australia
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