Casa Charlotte Alma Hotels

Check-in

Check-in is from 2:00 PM until 10:00 PM.

The front desk is open during the following times:

• Monday - Sunday: 7:00 AM - 10:00 PM

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Other details

A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.

Distances are displayed to the nearest 0.1 mile and kilometer.
Parque de los Novios - 0.2 km / 0.1 mi
Santa Marta Cathedral - 0.2 km / 0.2 mi
Santa Marta Theater - 0.4 km / 0.2 mi
Santa Marta Beach - 0.4 km / 0.3 mi
San Juan Cultural Center - 0.4 km / 0.3 mi
Simón Bolivar Park - 0.5 km / 0.3 mi
Old San Juan de Dios Hospital Museum - 0.5 km / 0.3 mi
Mayorship of Santa Marta - 0.5 km / 0.3 mi
Customs House - 0.6 km / 0.4 mi
Marina Santa Marta - 0.6 km / 0.4 mi
Santa Marta Bay - 0.6 km / 0.4 mi
Tairona Gold Museum - 0.6 km / 0.4 mi
Camellón Rodrigo de Bastidas Park - 0.7 km / 0.4 mi
Clinic El Prado - 0.8 km / 0.5 mi
Eduardo Santos Stadium - 1.9 km / 1.2 mi
The nearest major airport is Santa Marta (SMR-Simon Bolivar) - 18.3 km / 11.4 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Children may not be eligible for complimentary breakfast.

Hotel policies

General

• Professional property host/manager
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.