Name: Sheraton Hanoi Hotel
Address: K5 Nghi Tam, 11 Xuan Dieu Road Tay Ho District, Hanoi, 10000, VN
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.3

Hanoi

Check in 3:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Sheraton Hanoi Hotel, where every moment is designed to delight both kids and parents, within a 5-minute drive of Ho Chi Minh Mausoleum and Dong Xuan Market. This family-friendly hotel is 7 minutes drive to Quan Chuong Gate and 9 minutes drive to Thang Long Water Puppet Theatre.

Treat yourself to a stay in one of the 299 guestrooms, featuring fireplaces. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Renewable energy source - solar
Renewable energy source - wind
Eco-friendly cleaning products used
Parking (limited spaces)
Outdoor entertainment area
Coworking spaces
Free WiFi
Number of poolside bars - 1
Number of outdoor pools - 1
Braille or raised signage
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 1
Visual alarms in hallways
Multilingual staff
Conference center
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
Rooftop garden
Banquet hall
Ballroom
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Express check-in
Assistive listening devices in meeting rooms
Foosball
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Garden
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Couples/private dining
Designer stores on site
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Housekeeping on request
Terrace
Tennis on site
ATM/banking
Concierge services
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
Number of meeting rooms - 10
No single-use plastic stirrers
Conference space size (meters) - 1380
Reusable cups only
Biodegradable/compostable straws
Limo or town car service available
No single-use plastic water bottles
Designated smoking areas
Fitness classes on site
Airport transportation (surcharge)
Water dispenser
Coffee/tea in common areas
Wheelchair accessible (may have limitations)
Health or beauty spa nearby
Meeting rooms
Change of bed sheets (on request)
Spa treatment room(s)
Health club
Full-service spa
Yoga classes/instruction on site
Billiards or pool table
Number of restaurants - 2
Spa services on site
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Conference space
Computer station
Pool sun loungers
Wheelchair accessible path of travel
Conference space size (feet) - 14854

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Club Lounge]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Grab a bite at Oven D'or, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Hanoi? This hotel has 14854 square feet (1380 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.1 km / 0.1 mi
Tran Quoc Pagoda - 2.1 km / 1.3 mi
Rising Sun Park - 2.3 km / 1.4 mi
Ho Tay Water Park - 2.3 km / 1.4 mi
Trinh Cong Son Walking Street - 2.7 km / 1.7 mi
Cua Bac Church - 3.1 km / 1.9 mi
Hang Dau Water Tower - 3.2 km / 2 mi
Hanoi Botanical Garden - 3.2 km / 2 mi
Lotte Mall Tay Ho - 3.3 km / 2 mi
Ba Dinh Square - 3.3 km / 2.1 mi
Dong Xuan Market - 3.4 km / 2.1 mi
Presidential Palace - 3.4 km / 2.1 mi
Ho Chi Minh Mausoleum - 3.4 km / 2.1 mi
Thang Long Citadel - 3.6 km / 2.2 mi
One Pillar Pagoda - 3.6 km / 2.2 mi
The preferred airport for Sheraton Hanoi Hotel is Noi Bai Intl. Airport (HAN) - 21.4 km / 13.3 mi

Pool access available from 6:00 AM to 7:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.
Free in-room WiFi has a 3-device limit.
Parking height restrictions apply.

Other charges

Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 35.31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, 10000, Vietnam

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