Torre del reloj

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 21 to check-in.

The front desk is open during the following times:

• Monday - Saturday: 8:00 AM - 6:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de los Coches - 0.1 km / 0.1 mi
Clock Tower - 0.1 km / 0.1 mi
Casa del Marques de Premio Real - 0.1 km / 0.1 mi
Catedral - 0.2 km / 0.1 mi
Aduana Square - 0.2 km / 0.1 mi
Cathedral of Saint Catherine of Alexandria - 0.2 km / 0.1 mi
Alcaldia (City Hall) Cartagena - 0.2 km / 0.1 mi
Cartagena Museum of Modern Art - 0.2 km / 0.1 mi
Republik Bank - 0.3 km / 0.2 mi
University of Cartagena - 0.3 km / 0.2 mi
San Pedro Claver Church and Convent - 0.3 km / 0.2 mi
Cartagena's Gold Museum - 0.3 km / 0.2 mi
Plaza de Bolívar - 0.3 km / 0.2 mi
Bolivar Square - 0.3 km / 0.2 mi
Plaza de San Pedro Claver - 0.3 km / 0.2 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 5.9 km / 3.7 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: COP 50000 per accommodation, per stay
• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.